top of page

DIRECTORY

We recommend that you consult useful information about the property in the Directory to make your stay more comfortable. Any questions we are here to help.

 

DIRECTORY/DIRECTORY

 

 

GENERAL INFORMATION  /GENERAL  INFORMATION.

 

We are pleased to receive you, we hope you have a pleasant experience in Buenos Aires. For any need we are at your disposal to accompany you throughout your stay. The following information may be useful to make your stay more enjoyable.

 

We are pleased to welcome you, and we hope you have a great experience in Buenos Aires. We are at your disposal for any need during your stay. The following information may be useful to make your stay more enjoyable.

 

OUR SERVICES/OUR SERVICES.

Reception/Front Desk.  

Call 24 hours a day by calling 001 /Available 24/7 by dialing 001. 

 

housekeeping service/Housekeeping service.

Tell us with the sign when is the best time for us to clean your room.

Please let us know when it is the best time to clean up your room by hanging the service sign on the door. 


 

safe box/Safety box.

Place your valuables in the lock box inside the closet. The company declines all responsibility  for valuables left in the room. Follow the instructions inside the box for its programming  or go to the page for detailed instructions for its use.  Ask for help at reception if you have any difficulties.

Please place your value items inside the box.AQ Suites declines all responsibility for the valuables left in the room. Follow the instructions inside the box for programming. Call front desk for further assistance. 

 

Laundry/Laundry. 

You can request a laundry service at Reception, we will upload the corresponding bags to your room. Get advice at Reception for washing delicate clothes.

You can ask for the service at front desk.


 

Breakfast/Breakfast.

Breakfast is served in the Lobby bar from 7:00  hs to 10:30  hs on weekdays and from 7:30 hs_cc781905-5cde-3194-bb3b -136bad5cf58d_ to 11:00 a.m.  on holidays. If you wish, you can request that we send breakfast to your room.

It is served in the Lobby bar from 7:00 hrs. to 10:30 a.m. during week days and from 7:30 hrs. to 11:00 a.m. weekends and holidays. If you like, you can request it at your room.

 

Gym/Fitness Center. 

On the 9th floor it has a modern fitness center open from 9:00 a.m. to 10:00 p.m. Children under 16 must be accompanied by an adult.

It is in the 9th floor, and is open from 9 am. until 10 p.m. Children under the age of 16 must be accompanied by an adult. 


 

Pool/Pool.  

On the 10th floor it has an outdoor heated pool. Open from 10:00 a.m. to 10:00 p.m. Children under 16 must be accompanied by an adult. The use of the pool is under the sole responsibility of the guest. AQ declines any responsibility for its use. Please read the regulations of use.

 

The 10th floor has an outdoor heated swimming pool. 

Open from 10:00 a.m. to 22:00 pm. 

Children under the age of 16 must be accompanied by an adult. The use of the pool is under the sole responsibility of the guest. 

AQ declines any responsibility for improper use. Please read the rules of use.

 

SAFETY RECOMMENDATIONS/SAFETY RECOMMENDATIONS.

Make sure the door to your room is closed both when you enter and when you leave it.

If someone knocks on your door claiming to be a hotel employee without requesting it, please verify by calling reception.

Do not provide your credit card information or personal data over the phone.  Hotel officials will never request such information over the phone.

If you see or hear any suspicious activity, please report it to reception.

Minors must be accompanied at all times when moving around the establishment.

Smoking is prohibited throughout the hotel.

We ask you to respect the rest hours.

 

Make sure that the door of your room is closed as long as you enter and leave the room.  

If someone knocks on your door claiming to be an employee of the hotel without having requested please check by calling reception.

Do not give information of your credit cards or personal details by telephone. The staff of the hotel never ask you for such information by telephone.


If you see or hear any suspicious activity, report to reception. 

Children must be accompanied at all times when they are circulating by the establishment. 

It is prohibited smoking throughout the hotel. 

We kindly ask you to respect the rest of the time.




 

 FIRE/FIRE. 

 

Familiarize yourself with the location of hallway emergency exits, alarms, and fire extinguishers.

 

If an alarm sounds or you receive evacuation instructions, check the level of heat and smoke behind your door. If there is no danger, go calmly  to the emergency exit. Never use the elevator.

 

If you are forced to stay inside your room, please place wet towels under the door and contact reception. Turn off air conditioners and stay at ground level.

 

Familiarize yourself with the location of the emergency exits of the hallways, alarms and fire extinguishers. 


If an alarm sounds or you receive evacuation instructions, check the level of heat and smoke behind your door. If there is no danger, proceed calmly to the emergency exit. 

 

Never use the elevator.

 

If you are forced to stay inside your room, place wet towels under the door and contact reception. Turn off air conditioners and stay at ground level.


 

AMENITIES IN YOUR ROOM/ ROOM AMENITIES.

 

AQ gives you a gift for your comfort during your stay /AQ gives you, as a gift, for your comfort during your stay:

 

Shampoo/shampoo.

 

Conditioner/Conditioner. 

 

body lotion/Body lotion. 

 

Soap/Soap.

 

AQ lends you for your comfort during your stay/AQ lends to your comfort during your stay:

 

Hairdryer/hair dryer

 

Robes and Towels/Bath robes and towels

 

hangers/hangers

 

extra blanket/extra blanquets

 

extra pillows/Extra pillows

 

power adapters/Adapters

 

Cutlery, crockery and table linen/Cutlery, crockery and tablecloths

 

Nespresso coffee machine/Nespresso coffee maker

 

Microwave oven/Microwave oven

 

electric kettle/Electric kettle

 

Books/Books

 

INSTRUCTIONS FOR THE USE OF AMENITIES/ YOINSTRUCTIONS FOR THE USE OF AMENITIES.

 

Nespresso.

1. Connect the Nespresso machine to the mains.

2. Fill the rear compartment with water.

3. Place a Nespresso capsule.

4. Turn on the Nespresso by pressing the long or short coffee button or the power button depending on the model.

5. When the lights stop flashing, select short coffee or long coffee as desired. If your cup is about to overflow, press short or long coffee to stop the filling.

*The use of it is not allowed to minors.

AQ declines all responsibility for its improper use.


 

Electric kettle.

1. Fill the compartment with water.

2. Press the power button and wait for the water to boil.

*The use of it is not allowed to minors.

AQ declines all responsibility for its improper use.

 

Microwave.

Warning!  Do not place items containing metals in your composition.

Select speed cook. Check the cooking time. To reheat food, never select more than 2 minutes.

*The use of it is not allowed to minors.

AQ declines all responsibility for its improper use.



 


 


 

 

Nespresso.

1. Connect the Nespresso machine to the power.


 

2. Fill the back compartment with water.

3.Place a Nespresso capsule.

4. Turn on the Nespresso by pressing the long or short coffee button or the power button according to model.

5. When the lights stop blinking, select short coffee or long coffee as desired. If your cup is about to overflow, press short or long coffee to stop filling.

* The use of it is not allowed to minors.

AQ declines all responsibility for the improper use of it.


 

Electric kettle.

1. Fill the compartment with water.

 

2. Press the power button and wait for the water to boil.

* The use of it is not allowed to minors.

AQ declines all responsibility for the improper use of it.

 

Microwave oven.

Warning! Do not place elements that contain metals in their composition.

Select fast cooking. Check the cooking time. To reheat food, never select more than 2 minutes.

* The use of it is not allowed to minors.

AQ declines all responsibility for the improper use of it.





















 

PILLOW MENU/PILLOWS MENU


 

WE WANT YOU TO HAVE THE BEST REST. HERE OFFERS YOU DIFFERENT PILLOW ALTERNATIVES SO YOU CAN ACHIEVE IT.

 

WE WANT YOU TO HAVE THE BEST REST. AQ OFFERS YOU DIFFERENT PILLOW ALTERNATIVES SO THAT YOU CAN ACHIEVE IT.



 

  1. FIRM PILLOW.(IN HIS ROOM). 

FIRM PILLOW. (IN ROOM)

100% POLYESTER FIBER.  100% POLYESTER FIBER.



 

2. INTERMEDIATE PILLOW.(IN HIS ROOM). 

MEDIUM SOFT PILLOW. (IN ROOM)

 100% POLYESTER FIBER.  100% POLYESTER FIBER.



 

3. SOFT PILLOW. ECO DOWN.(REQUEST IT AT RECEPTION).

SOFT PILLOW. ECHO DOWN. (AS REQUEST)

100% ECOLOGICAL FEATHER. 100% ECOLOGYCAL FEATHER.



 

4.ULTRA SOFT PILLOW. DOWN. (REQUEST IT AT RECEPTION).

ULTRA SOFT PILLOW. DOWN. (AS REQUEST)

100% GOOSE FEATHER.  100% GOOSE FEATHER.





 

IN-ROOM MENU/ ROOM SERVICE MENU.


 

CALLING RECEPTION (001)  YOU CAN ORDER DRINKS.

YOU CAN ORDER BEVERAGES DIALING RECEPTION (001) 


 

TO DRINK.

 

SODA/ SODAS 

 

COFFEES AND TEAS/ COFFEE AND THE

 

BEERS/ BIER.








 

TV INSTRUCTIONS / TV INSTRUCTIONS.




















































 

INSTRUCTIONS OF THE SAFETY BOX / SAFETY BOX INSTRUCTIONS.

logo oficial AQ-fondo-negro.jpg
bottom of page